Wouldn’t it be nice if all you had to do as a landlord each month was check the rent has gone in? Your friends might think it’s that simple, but we both know better: you’re juggling tenants, maintenance issues, legislative change, and a whole host of other not-so-fun things that need doing.
And let’s face it, it can feel like a never-ending circus. Another day, another flaming hoop to jump through. That’s where we come in—to shoulder the chaos, wrestle with the rental headaches, and turn your vision of hassle-free landlord life into reality.
Tenants with midnight plumbing emergencies? Been there. Baffling legislative changes? Handled. Paperwork that reads like it was written by a bored lawyer on their third espresso? Dealt with. We’ve got a small but mighty team, and they’re here to deal with the bits you hate.
Just to add to that – being independent is our secret weapon, and that small team is a genuine advantage in an industry full of corporate bigwigs. No corporate red tape, no ticking boxes. Just the freedom to tackle your problems in a way that works for you and your property.
Because remember, it’s our family-run, independent name on the line too, so we’re not just going through the motions.
We’re out here finding the right tenants, sorting the paperwork without the drama, and making the whole letting process feel a lot more like a win and a lot less like a hassle. We can’t afford to get this wrong for you, and we reckon that should make you feel at ease about just how far we’ll go to make your life nice and simple.
The best marketing is targeted. It’s tailored. Most agents ‘spray and pray’ – market in the standard places, at the standard times, in the standard way. That’s not our style. We know you’re not just looking for any tenant to fill your space—you want someone who will treat your property like it’s their own, pay on time, and stick around for longer than a month or two.
So marketing your property isn’t just about throwing a load of you know what at the wall and seeing what sticks: it’s about local know-how and the creativity to find the right match – not just the first warm body.
So, we don’t just post pretty pictures and call it a day. We’re running tailored social campaigns on Instagram, Facebook, and Twitter, even talking your property up on our YouTube channel. We want tenants who’ll walk in and say, “This is the one,” not just scroll past it like another cat meme. Your place needs a story—something that makes it stand out, like that local café that always has a queue out the door.
Because we’ve all seen the same old tired story before, haven’t we? Identical listings, lifeless photos, copy-paste descriptions that might as well say blah blah, available now? We don’t do blah. We do wow. We make renters feel like they’re stepping into a place they’d be proud to show their mates, not just another temporary stop.
Sure, the big platforms like Rightmove and Zoopla give us reach, but it’s not just where we market your property that gets us results that outgun the rest of the country – it’s how we do it.
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We’re not just a “9 to 5” team. Day or night, rain or shine, we’re here when problems with your rental crop up. So call us – whatever the problem, whatever the time. We’re available 24/7, ready with emergency contact numbers, and an easy-to-use online system—Fixflo—that links directly to our team of trusted contractors who’ll get to work refreshingly fast.
Pre-move-in repairs? Sorted. Safety certificates? Done. Utility company headaches? We’re on it. We’ll even liaise with the local council if that’s what it takes. Plus, for those managing HMOs, we offer a tailored service that keeps everything running smoothly and, most importantly, stress-free for you. When things need fixing or sorting, you won’t be chasing us—we’ll be right there with you
We’ve given the lettings team their flowers already: they’re here to find you the best tenants, fair prices, and keep you posted on what’s going on in the murky world of letting. Our property management team are there for ‘after the fact’: when you face the inevitable problem or five, they’re the fixers who make your problems vanish before they cause any real headaches.
Most of the team? They’re practically woven into the walls, veterans in their roles with enough local know-how to rival the oldest market trader. And they don’t just clock in and out—they’re your frontline defence. When the usual chaos kicks off (because it always does), you’ve got an entire battalion of property managers armed to the teeth with experience, resources, and a rolodex full of contacts. Ready, willing, and more than able to put out fires and get you back on track before you can say, “Not again!”.
This isn’t just about ticking boxes. It’s about being truly in the thick of property management. Every one of us is a member of ARLA Propertymark and the Lettings and Management Guild, and together, we’ve tackled just about every scenario you could dream up. Quirky tenant demands? Check. Untangling complex regulations? Been there. We’ve seen it all. And we’ll handle yours with the same finesse—smooth, confident, and lightning quick.
Managing Director
Area Manager
Property Manager
Senior Property Manager
Lettings Manager
Explore answers to questions about our services for landlords in SE London.
We carry out 6 monthly property inspections where you will receive an report of the condition of the property along with any comments from the tenants and your dedicated property manager.
We carry out extensive tenant checks using our chosen independent referencing agency Goodlord. A tenant fills out an application link to include employment and landlord referees, signs up to open banking, and undergoes a credit check which looks for things such as CCJ’s, Defaults, Bankruptcies and Insolvencies.
Tenants are required to upload proof of ID and Right to Rent in the UK along with a selfie video for verification purposes. Savings and other additional forms of income are also researched.
We are delighted to say that for 40 years we have had a number of contractors on hand to carry out all types of legal and compliance certifications for our existing and new landlords, both before and during a tenancy should these be due for renewal.
We like to have open and honest conversations with our renters at the initial enquiry stage, with a number of questions designed to get to the heart of the renters’ motivation to move and to determine how long we feel they may wish to stay at the property.
Obviously, nobody can account for unexpected events further down the line, however we are proud to have large number of our tenants that stay for 3+ years in their properties.
We offer three core lettings services, the tenant find service, rent collection service and fully managed service.
We also offer a management takeover service for landlords who have been unhappy with their current estate agents handling of things, or those landlords who opted initially for a tenant find only service but have felt that they would like to move this over to us to take care of for them each month.
We contact the tenant within 1-7 days of missed rent via phone, email, and text to ascertain if there are any issues.
We act as mediators to establish a formal, written repayment plan, prioritising keeping the tenant in the property if they are cooperative.
If the tenant does not respond or fails to pay, we immediately contact the guarantor to request payment if there is one.
If arrears persist (particularly 2+ months, or 3+ months under the upcoming Renters’ Rights Act), we serve a Section 8 notice to start the possession process.
We prepare a detailed statement of account and, if necessary, assist with legal proceedings for eviction and recovery of rent arrears.
Each tenancy begins with an independent inventory clerk carrying out a check-in prior to the tenants moving in, and then again at the conclusion of the tenancy, to carry out a check out.
If damage is found or cleaning, costs are usually deducted from the tenant’s security deposit with their agreement. The check in and check out documents contain written and photographic details of the condition of the property and your dedicated property manager at Oliver Jaques will handle this on your behalf.
This new legislation completely reshapes possession, rent increases, tenancy structures, and compliance obligations. It’s detailed, technical, and not something you want to guess your way through because if you aren’t compliant the consequences are extremely serious, and if you are in breach, it is not a quick fix.
We are making sure our landlords are fully prepared, updating agreements, tightening the processes and making sure our documentation is water tight, so if you are taking care of management yourself and are wondering if it still makes sense to do so with the upcoming changes, we would be happy to offer you our fully managed service – with a 3-month free trial period to begin with.
We carry out 6 monthly property inspections where you will receive an report of the condition of the property along with any comments from the tenants and your dedicated property manager.
We carry out extensive tenant checks using our chosen independent referencing agency Goodlord. A tenant fills out an application link to include employment and landlord referees, signs up to open banking, and undergoes a credit check which looks for things such as CCJ’s, Defaults, Bankruptcies and Insolvencies.
Tenants are required to upload proof of ID and Right to Rent in the UK along with a selfie video for verification purposes. Savings and other additional forms of income are also researched.
We are delighted to say that for 40 years we have had a number of contractors on hand to carry out all types of legal and compliance certifications for our existing and new landlords, both before and during a tenancy should these be due for renewal.
We like to have open and honest conversations with our renters at the initial enquiry stage, with a number of questions designed to get to the heart of the renters’ motivation to move and to determine how long we feel they may wish to stay at the property.
Obviously, nobody can account for unexpected events further down the line, however we are proud to have large number of our tenants that stay for 3+ years in their properties.
We offer three core lettings services, the tenant find service, rent collection service and fully managed service.
We also offer a management takeover service for landlords who have been unhappy with their current estate agents handling of things, or those landlords who opted initially for a tenant find only service but have felt that they would like to move this over to us to take care of for them each month.
We contact the tenant within 1-7 days of missed rent via phone, email, and text to ascertain if there are any issues.
We act as mediators to establish a formal, written repayment plan, prioritising keeping the tenant in the property if they are cooperative.
If the tenant does not respond or fails to pay, we immediately contact the guarantor to request payment if there is one.
If arrears persist (particularly 2+ months, or 3+ months under the upcoming Renters’ Rights Act), we serve a Section 8 notice to start the possession process.
We prepare a detailed statement of account and, if necessary, assist with legal proceedings for eviction and recovery of rent arrears.
Each tenancy begins with an independent inventory clerk carrying out a check-in prior to the tenants moving in, and then again at the conclusion of the tenancy, to carry out a check out.
If damage is found or cleaning, costs are usually deducted from the tenant’s security deposit with their agreement. The check in and check out documents contain written and photographic details of the condition of the property and your dedicated property manager at Oliver Jaques will handle this on your behalf.
This new legislation completely reshapes possession, rent increases, tenancy structures, and compliance obligations. It’s detailed, technical, and not something you want to guess your way through because if you aren’t compliant the consequences are extremely serious, and if you are in breach, it is not a quick fix.
We are making sure our landlords are fully prepared, updating agreements, tightening the processes and making sure our documentation is water tight, so if you are taking care of management yourself and are wondering if it still makes sense to do so with the upcoming changes, we would be happy to offer you our fully managed service – with a 3-month free trial period to begin with.
Become an informed & confident landlord who avoids common pitfalls & costly mistakes
Life as a new landlord is anything but simple.
From day one, you’re battling with compliance regulations, tenant finding and managing your money. If that wasn’t enough, you’re aware that there’s a lot of important things you don’t know.
So get our FREE lettings guide now to help you through.
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View the process of letting your properties with us.
Your market appraisal is the first important step in the renting process. One of our experienced, qualified valuers will assess the property and understand your motivations and needs as well desired timescales, offering you the advice that comes with being the leading local agent since 1986.
Rental values will be based upon numerous factors including the property location, number of bedrooms, property’s condition, comparable evidence of rented properties, and of course applicant demand.
We provide our landlords the maximum marketing exposure across all major property portals including Rightmove and Zoopla, a wide range of social media apps and channels including Facebook, Twitter, Instagram and Youtube and of course our state-of-the-art, interactive, Oliver Jaques website.
Our modern offices are strategically positioned in key high street and on-site locations, and are staffed with friendly and approachable, qualified, experienced teams who are ready to match suitable tenants. Our prominent “To Let” agency boards also provide 24-hour marketing.
Offering flexibility is key in broadening the appeal of a property to prospective tenants. Furnished properties will give a better visual impression to the prospective tenants on how the property will look, making it more likely to rent quickly. Should you wish to rent your property unfurnished, we would recommend that you still provide the white goods.
Once we receive an offer in writing from potential tenants, we will immediately relay the detailed information to you. We employ independent tenant-specific referencing agencies to thoroughly check each individual situation, including credit history, employment status and previous rental history, giving you peace of mind.
Following the conclusion of satisfactory referencing checks and your acceptance of a suitable offer, you will receive formal written confirmation outlining details of the proposed tenancy.
Tenants will then be required to provide Oliver Jaques with their Right to Rent documentation which includes Passport and where applicable, a UK Visa in the form of a Biometric permit which will be checked, copied, signed, and dated. They will be asked to make a payment of the equivalent of one weeks’ rent as a holding deposit.
Our Tenancy administration team will draft an Assured Shorthold Tenancy (AST) agreement for all parties to sign. They will ask the tenants to pay their first month’s rent and the equivalent of a five weeks’ rent security deposit. All deposits are protected in a Government approved deposit scheme.
An independent Inventory Clerk will meet the tenants at the property to conduct the check-in process. The meter readings will be taken and the keys will be photographed and then handed to the new Tenants.
Managing your rental property is considerably easier when you live locally, and have relationships with local trades people. However, should anything go wrong, from a boiler breaking down to a leak from a neighbouring property, it can become stressful. There are over 125 pieces of Landlord legislation to adhere to and in an ever-changing property landscape it may be logical to consider a fully managed service.
Our experienced Property Managers will carry out regular property inspections, and will manage the day to day demands of your tenants, ensuring your property investment and long-term interest is well maintained and most importantly, that your tenants abide with their tenancy obligations.
Your market appraisal is the first important step in the renting process. One of our experienced, qualified valuers will assess the property and understand your motivations and needs as well desired timescales, offering you the advice that comes with being the leading local agent since 1986.
Rental values will be based upon numerous factors including the property location, number of bedrooms, property’s condition, comparable evidence of rented properties, and of course applicant demand.
We provide our landlords the maximum marketing exposure across all major property portals including Rightmove and Zoopla, a wide range of social media apps and channels including Facebook, Twitter, Instagram and Youtube and of course our state-of-the-art, interactive, Oliver Jaques website.
Our modern offices are strategically positioned in key high street and on-site locations, and are staffed with friendly and approachable, qualified, experienced teams who are ready to match suitable tenants. Our prominent “To Let” agency boards also provide 24-hour marketing.
Offering flexibility is key in broadening the appeal of a property to prospective tenants. Furnished properties will give a better visual impression to the prospective tenants on how the property will look, making it more likely to rent quickly. Should you wish to rent your property unfurnished, we would recommend that you still provide the white goods.
Once we receive an offer in writing from potential tenants, we will immediately relay the detailed information to you. We employ independent tenant-specific referencing agencies to thoroughly check each individual situation, including credit history, employment status and previous rental history, giving you peace of mind.
Following the conclusion of satisfactory referencing checks and your acceptance of a suitable offer, you will receive formal written confirmation outlining details of the proposed tenancy.
Tenants will then be required to provide Oliver Jaques with their Right to Rent documentation which includes Passport and where applicable, a UK Visa in the form of a Biometric permit which will be checked, copied, signed, and dated. They will be asked to make a payment of the equivalent of one weeks’ rent as a holding deposit.
Our Tenancy administration team will draft an Assured Shorthold Tenancy (AST) agreement for all parties to sign. They will ask the tenants to pay their first month’s rent and the equivalent of a five weeks’ rent security deposit. All deposits are protected in a Government approved deposit scheme.
An independent Inventory Clerk will meet the tenants at the property to conduct the check-in process. The meter readings will be taken and the keys will be photographed and then handed to the new Tenants.
Managing your rental property is considerably easier when you live locally, and have relationships with local trades people. However, should anything go wrong, from a boiler breaking down to a leak from a neighbouring property, it can become stressful. There are over 125 pieces of Landlord legislation to adhere to and in an ever-changing property landscape it may be logical to consider a fully managed service.
Our experienced Property Managers will carry out regular property inspections, and will manage the day to day demands of your tenants, ensuring your property investment and long-term interest is well maintained and most importantly, that your tenants abide with their tenancy obligations.
12% (10% + V.A.T)
Reduces by 2% each year
£360 (£300 + V.A.T)
21.6 % (18% + V.A.T)
Reduces by 2% each year
£360 (£300 + V.A.T)
21.6 % (18% + V.A.T)
Reduces by 2% each year
£360 (£300 + V.A.T)21.6 % (18% + V.A.T)
